Job Description

Automotive General ManagerThe Automotive General Manager oversees all operations within a dealership, ensuring profitability, efficient operations, and exceptional customer satisfaction. This role requires a strategic leader who can manage sales, service, parts, finance, and administrative departments, while driving growth, achieving revenue targets, and maintaining compliance with industry standards.Key Responsibilities:Lead and manage all dealership operations, including sales, service, and parts departments, ensuring alignment with company goals and standardsDevelop and implement strategic plans to achieve sales targets, improve operational efficiency, and enhance customer satisfactionOversee sales team performance, providing coaching, training, and motivation to maximize productivity and revenueManage fixed operations, including service and parts departments, to ensure high-quality service delivery and operational excellenceMonitor financial performance, including budgeting, forecasting, and expense controlFoster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvementMaintain strong relationships with customers, vendors, and manufacturer representativesEnsure compliance with all dealership policies, safety regulations, and industry standardsSkills and Qualifications:Proven experience in dealership sales management and fixed operations, within a Ford dealershipDemonstrated leadership skills with the ability to motivate and develop a high-performing teamStrong understanding of automotive sales processes, service operations, and parts managementExcellent communication, negotiation, and interpersonal skillsAbility to analyze financial reports and develop strategies to improve profitabilityCustomer-focused mindset with a commitment to delivering exceptional serviceValid driver's license and a clean driving recordBachelor's degree in Business, Automotive Management, or related field preferredRequirements:Ford Motor Company experience requiredProven experience in automotive dealership management, as a GM required.Strong leadership, decision-making, and interpersonal skills.In-depth knowledge of dealership operations, including sales, finance, service, and parts.Analytical and financial acumen, with experience in budgeting and forecasting.Exceptional communication and problem-solving abilities.Familiarity with CDK Dealer Management Systems (DMS) and CRM platforms.Bachelor's degree in Business Administration, Automotive Technology, or related field (preferred)

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